Key Differences Between New Public Service and New Public Management

New Public Service (NPS) Approach: Meaning and Features The New Public Service (NPS) is a governance model introduced by public administration scholars Janet V. Denhardt and Robert B. Denhardt in their book “The New Public Service: Serving, Not Steering” (2003). The NPS approach emphasizes the role of public servants as facilitators and stewards of democracy, … Read more